Frequently Asked Questions
Take a look at the Frequently Asked Questions below to find answers to common questions.
Can I Order My Critter Catcher outside of the U.S.A.?
YES!! We want everyone to have a happy and healthy home, so we decided to start shipping worldwide!
Does My Critter Catcher Really Work?
Absolutely! My Critter Catcher picks up all types of insects, without harming them! Check out My Critter Catcher in action in our infomercial on the "HOME" page.
How Does My Critter Catcher work?
To pick up insects simply do the following:
1. Squeeze the handle so the bristles open,
2. Position the open bristles over the insect, and release the handle so the bristles close.
To release the insect outside:
3. Squeeze the handle again so the bristles re-open.
It's that easy!
What Types of Insects Can I Grab With
My Critter Catcher?
My Critter Catcher's applications are endless. It can be used to capture all small spiders, scorpions, wasps, bees, stink bugs, crickets, cicadas, grasshoppers, roaches, water beetles, butterflies, and even tarantulas!
Can I Catch an Insect on the Move?
Yes, the gentle bristles allow you to catch spiders and insects even when they are on the move!
How Long is My Critter Catcher?
My Critter Catcher is 25.5" long. The average arm length is 26", so you can estimate your body being about 4 feet away from the critter you pick up.
Can I Reach the Ceiling to Catch a Bug?
If you are 5' tall, with the extra 4 feet mentioned above you can easily reach a 9 foot ceiling.
Can My Critter Catcher Pick Up
Whether it's a beetle, scorpion, spider, cicada, grasshopper, or tarantulas, My Critter Catcher will grab it!
Once You Catch a Bug, Can It Escape?
When you capture an insect, they generally curl up as a defense mechanism. Always make sure you pick up the insect correctly (i.e. making sure that all the bristles surround and catch the insect) then you can place the plastic cover back over the bristles while you carry the critter back outside.
Are the Insects Really Unharmed?
Yes, It's one of the main reasons for the invention. Insects play an important role in our environment; My Critter Catcher allows you to harmlessly return them to their natural habitat.
How Can I Place My Order?
You can place your order online right here on our website.
How Can I Pay?
We accept PayPal, Visa, Mastercard, American Express & Discover Card.
Are My Credit Card Details Safe
on the Internet?
Yes, your credit card details are completely safe as we use PayPal & Shopify for all of our internet payment transactions. PayPal is the leading payment processor in the world, and there are several layers of technology in place to ensure the confidentiality, authentication, and integrity of information.
How is My Order Delivered?
We send your order out by DHL or U.S.P.S. Priority Mail.
When Will I Receive My Order?
We typically process and package your order within 1-2 business days, plus shipping time.
What Should I Do If I Have Not Received My Order?
If you have not received your order within 2 weeks please email us at firstname.lastname@example.org or use to form on the "Contact Us" and we will get back to you as quickly as possible with information.
How Do I Use A Coupon?
Once you've added any items you wish to purchase to your shopping cart and are ready to pay, click the "Check Out" button as show here.
On the next page, you will notice a text box labelled "discount" where you can enter your coupon code.
Once you've entered the coupon, press enter or click apply. The coupon is now applied, and the discount is listed below.
Still Have A Question?
No problem! Use the below form to ask us any questions. We are always glad to help!